There will be an icon in the Program List after installation. There is no App for Mac. If the problem is the same, the tablet is broken and you need to contact customer support for assistance.. After I installed the driver and app, the pen program creates interference. The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too. The bare basics are covered un a tiny-text, multi-language quick-start guide.

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But it does the job and is small but comfortable in the hand. Test on a different laptop to exclude a USB port problem.

Unfortunately, we do not offer global warranty on our products. The tablet cursor on the screen moves randomly, why? Windows XP, Vista, 7, 8, 10 Downloads: As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.

He is a lifelong computer geek and loves everything related to computers, software, and new technology.

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The pen is broken in this condition. There is no response after I connected the tablet and installed the driver, why? To achieve a Gold venius level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value. Open a Microsoft Office Word file.


Genius PenSketch 9×12 Drivers Download – Update Genius Software

Furthermore, vraphics the wrong Genius drivers can make these problems even worse. Did you install the latest driver? News Blog Facebook Twitter Newsletter. Go to our website to download the latest driver to solve this problem.

For that alone, this device is a steal. Why does the tablet battery die so quickly?

Solvusoft: Microsoft Gold Certified Company

Install it as it may solve the problem. Is the tablet compatible with Adobe Acrobat DC to create certificates with signatures using the tablet? I have a triple monitor setup for the tablet, but the program cannot map the tablet to one screen.

There is no App for Mac. What is the license key of Adobe CS4 Photoshop? We have some problems with your product. The Adobe CS4 Photoshop program is trial version only, there is no need to type in the password license key when penskecth install it, just click on Trial Option.


The tablet only supports the basic function of pen pressure in Illustrator CC program. Whenever I would touch the tablet pen to the tablet itself, and I hold still, the cursor keeps jumping around. If the problem is the same, it should be a problem with the tablet or pen.

Can I add a signature panel on the tablet for Excel or Word files? But in Mac, how to find such a file? The only major issue with the PenSketch seems to be build quality. We suggest a distance between the tablet and monitor as: It could be graphjcs interference between the monitor and the tablet.

Genius Product Support – PenSketch 9×12

Sound too good to be true? This is normal when using it. Check the laptop if it can recognize the tablet or not and the driver is the latest version. The problem is only solved by resetting the machine, why?