If your powered speakers have a volume control knob, set it to halfway. See the following graphic examples for assistance. Selecting the type of Play Device as the default device yours might be different. If the fuse looks good, swap the fuse anyway and keep the older fuse as a spare. Thank you for your patience. Update the audio driver from the HP Web site An updated audio driver might resolve the problem.

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This tool applies to Microsoft Windows PC’s only.

HP and Compaq Desktop PCs – No Sound from the Speakers (Windows Vista) | HP® Customer Support

Operating temperature is de-rated 1. See your browser’s documentation for specific instructions. Volume control knob for speakers your speakers might be different.

Volume and menu buttons on a monitor your monitor might be different. Restoring the audio driver can quickly reset audio settings for the sound hardware and cause Windows to reinitialize the sound configuration.

If any speaker cable connection changed, check sound again using the steps in Check configuration and test speaker sound. If there is still no sound, continue to the next step when you are sure the headphones are connected to the correct audio connector on the back of the computer. Intel Core 2 Duo E Processor 2. HP has scanned your product but currently has no suggestions for driver updates.


HP Desktop PCs – No Sound From the Front Audio Port (Windows 8, Windows 7, Vista)

Check speaker connections Use these steps to make sure you have the speaker cables connected to the corrected sound connectors. Modify your browser’s settings to allow Javascript to execute.

Four 4 full-height expansion slots. This page requires Javascript.

HP Customer Support – Software and Driver Downloads

After the computer shuts, unplug the computer power cable desktkp press the power button for 20 seconds. Sound device in Device Manager. If an audio update is not available or the audio problem persists after the update, continue to the next section to update the audio using Device Manager. Start the computer and check for sound.

The colors shown in the Speakers Properties window match the connector color on the computer. Example of computers with 6 rear audio connectors. Let HP soubd any out-of-date or missing drivers and software.

The Virtual Agent is currently unavailable. Otherwise, continue with the next step. Examine the back of the computer and use one of the following three configuration examples to help you determine your sound configuration and the required BIOS sound setting.


Enabling a disabled sound device. This manual also for: This way, the old fuse can be used to make sure dsktop matches the new fuse purchased at the store. If sound soubd continue, continue to the next section. Select the desired files and choose ‘Download files’ to start a batch download.

View a video on checking speaker connections. Not sure which drivers to choose? Follow the onscreen instructions. HP Download and Install Assistant makes it easy to download and install your software.

The steps in this document describe how to troubleshoot and fix the problem when there is no sound at all coming from the speakers. Memory upgrades are accomplished by adding single or multiple DIMMs of the same or varied sizes.