The list of all available drivers for your product is shown above. Cleaned it well, cleaned the glass the best I could, and it worked! The list of recommended drivers for your product has not changed since the last time you visited this page. Europe, Middle East, Africa. We are unable to determine your warranty status for the product and serial number provided. Please try again shortly.

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Technical data is gathered for the products supported by this tool and is used to identify products, lassrjet relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Privacy Policy Terms of Use.

Please verify your product is powered on and connected, then try again in a few minutes. The list of recommended drivers for your product has not changed since the last time you visited this page.

HP LaserJet Scanner Error | FixYourOwnPrinter

Learn more about HP’s privacy policy. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? We were unable to retrieve the list of drivers for your product. Please enter a Product Number to complete the request. Asia Pacific and Oceania. Warranty removed from product: Or, view all available drivers for your product laserjrt. Turn the power off.


One or more of the values entered is not permitted. Select your operating system and version. Not sure which drivers to choose? Laserjeh could take up to 3 minutes, depending on your computer and connection speed. How does HP install software and gather data?

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HP LaserJet All-in-One Printer – Driver Downloads | HP® Customer Support

Remove the screw and remove the plastic piece and then remove the strip of glass. Thank you for your patience. Lift up the adf cover and look on the left side and you will see a small strip of glass covered by a platic piece with one screw in the middle.

Please return to the product information page and verify the numbers provided or try again later. But yeah most the time just cleaning it really good will do the trick.


We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage. I had a film on the mirror, nothing seemed to hhp until I got out the alcohol prep pads. How does HP install software and gather data? HP in my experience has the most problems in a scanner printer.

HP LaserJet 3380 All-in-One Printer User Guides

Warranty withdrawn refurbished product: There is one thing you can do which MAY fix the problem. Modify your browser’s settings to allow Javascript to execute. Put back the glass, the plastic cover and put the screw back in and turn the machine on and see if now comes to ready. Is my Windows version bit or bit?