Hope this information is helpful. Integrated fingerprint readers are available on select computer models. I have a Pavilion dm4- us. Using the fingerprint reader Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

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Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. Did this solve your problem?

The finger print reader on the one I had that was dropped works while the one I just got off of ebay does not. To register one or more fingerprints:.

This account allows you to log on to your computer with a swipe of a designated finger. How satisfied are you with this response? Did you make any software or hardware changes on your PC? In order to use the fingerprint reader, you must set up a user account and password on the readef. This task allows you to set up a user authentication method based on fingerprint recognition.


Try to set a system restore point before installing a device driver. Pavilion dmcl Entertainment Notebook PC.

HP Fingerprint Reader – Common Issues

Message 1 of 7. Open the Hardware and Devices troubleshooter. Repeat steps 1 through fingwrprint for each additional user. Message 4 of 7. Swipe your finger 3 times. Refer this article to know how to restore drivers using HP recovery manager. It is highly recommended to always use the most recent driver version available. So can you have a check in Winodows 8 using the below link if the finger print reader is detected or not.

Ever since I upgraded from windows7 to windows8,the fingerprint reader has refused to work. Problems can arise when your hardware device is too old or not supported any longer. Method 1 I would suggest you to run hardware troubleshooter and check if it helps.

Please, what can I do to fix this problem?

Fingerprint driver issue hp Pavilion dm4 – Ask Ubuntu

Create Windows password —Enter your password and confirm your password. When it comes to applying this package, please note that, although other platforms might also be compatible, it is not recommended that you to install the fingerprint software on OSes other than the specified dk4 in other words, you have to make sure that your computer is supported by this release. For your notebook, the drivers for Windows 8 is not available at HP website. By using this site, you accept the Terms of Use and Rules of Participation.


I have the same question 0. Message 2 of 7.

How can I use finger print in my rm4 Message 5 of 7. The finger displays green if it is registered successfully. For instructions, see the fingerprint reader software Help. Complain wrong Brand wrong Model non readable. When I compare the device manager between the two the ebay one doesn’t have the biometric reader on it Open the Hardware and Devices troubleshooter http: