ESRI SENTINEL KEY DRIVER


Please rate your online support experience with Esri’s Support website. Do you want to Unsubscribe? When prompted, select Upgrade. Contact Customer Service to exchange your key for a new one. Content feedback is currently offline for maintenance. The Sentinel Key is a parallel or USB port hardware dongle that provides a unique number used in the generation of the users’ licenses.

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Questions or issues with the site?

Bug: Connecting to the License Server by way of Remote Desktop causes hardware key problems

The SuperPro driver appears to be installed and running. Please provide as much detail as possible.

Related Information Sentinel Driver version 7. Is This Content Helpful? Questions or issues with the site? Find ‘Sentinel System Driver’ and hit Remove. Get notified about latest updates to this technical article?

Please try again in a few minutes. Please rate your online support experience with Esri’s Support website. Click the Stop Server button to stop the License Manager.

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If no window, a blank window, or a window with the message Code: Is This Content Helpful? After removing these devices, recheck the Sentinel Key status to see if the key is now recognized.

When the install is complete, reboot the computer.

Contact Customer Service to exchange your key for a new sentknel. Please provide as much detail as possible. Please try again in a few minutes. Request Case Start Chat. Once the new key is received, contact Customer Service for a new license file based on the new Sentinel Key’s number.

Error: Unable to communicate with the Sentinel SuperPro key

How can we make this better? Select a custom install during the install process, and unselect ‘Sentinel Protection Server’, which is not required for ESRI products. Do you want to Unsubscribe? Contact a System Administrator for help to correct the parallel port communication. However, the hardware key does not appear to be plugged into a parallel port on this sentunel. What issues are you having with the site? Unplug the USB hardware sentinfl. Content feedback is currently offline for maintenance.

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How can we make this better? Get notified about latest updates to this technical article?

Error: Unable to communicate with the Sentinel SuperPro key

Content feedback is currently offline for maintenance. When prompted, select Upgrade. Instructions provided describe how to install a USB hardware key.

If the Sentinel Key number is not displayed, the Sentinel key may be defective. A final test of the key would be to install the key and the License Manager on another Windows system.